Receptionists – Golden Tulip Addis Ababa Hotel
Hotel and Hospitality
Golden Tulip Addis Ababa Hotel
The Golden Tulip Addis Ababa Hotel is an upscale 5 star hotel, part of the fast-growing Louvre Hotel Group with more than 1,100 around the world. Located in the city’s most active hub, the hotel is 1 kilometer away from the Bole International Airport and only minutes from many international organizations and embassies. The Golden Tulip Addis Ababa Hotel's interior is inspired by a mixture of Modern and African touch and provides a unique and comfortable experience starting from the lobby to the elegantly decorated rooms.
The Golden Tulip Addis Ababa features 90 excuisite rooms and suites, including 5 Diplomatic Suites, 15 Executive rooms and 70 Deluxe rooms:
Dining facilities include
Spice Restaurant." an all-day dining restaurant, situated on the ground floor and it offers a variety of French & international Buffet and a la carte options, as well as Special French Cuisine.
The lobby takewayay corner has a large selection of the best baked goods in Addis Ababa.
For sports lovers, the Lemon Bar and Grill located on the Mezzanine floor, features a large selection of Mediterranean varieties and the incredible Grill menu that has the city talking.
The Havana Bar, is a cozy and private bar with a range of classic drinks and cocktails and great music to put your mind at ease.
The hotel also offers a wide variety of business and leisure facilities, 4 meetings and conferences rooms, including the spacious banquet and conference rooms which are the perfect venue for trainings, meetings, conferences and weddings for up to 200 guests:
Golden Tulip Addis Ababa Hotel is a Five Star upscale Hotel, part of international Hotel Chain, located in an expansive ground in a strategic location from International Airport, is looking for qualified candidates for the following Receptionist position:
Position Summary:
Under the general guidance and supervision of the Assistant Front Office Manager/Supervisor or delegate and within the limits of established Golden Tulip Addis Ababa Hotel Policies and Procedures and Front Office Manual, provide a welcoming, friendly and professional service to all guests. Promoting hotel services and maximizing revenue whilst maintaining the highest guest expectations.
Main Duties and Responsibilities:
Receive, register, check in and out guests according to Hotel Brand and legal requirements and enter guest details into the PMS, Be familiar with all guest rooms to ensure rooms sales are maximized in accordance with selling strategies, Be aware of functions, facilities, promotions and events taking place in the hotel, Process all cashiering transactions in accordance with Front Office Accounting Standards, Receive, process and confirm all reservations whether in or outbound, Be fully conversant with hotel rooms, availability and rates and be able to sell accordingly, Update guest registration cards, update guest profile, Report anything considered as health or safety hazard & be aware of the Golden Tulip Addis Ababa Hotel Health & Safety Policy and perform other relevant tasks as assigned by the supervisor
No. of Vacant Positions: Two
Remuneration for this position is negotiable and attractive
Education and Experience:
- Bachelor degree in hotel and tourism or related hospitality discipline, and at least 2 years’ relevant experience at the same role with an up-scale (4/5 Star) hotel.
Prerequisites:
- Good verbal and written communication skills, Good analytics and reporting skills, Experience with OPERA Hospitality Management System and good command of both English and Amharic. Additional language skill is a plus.
