Main Cashier – Shabelle Bank
Accounting and Finance
Shabelle Bank
About the Shabelle Bank
Shabelle Bank is a fully licensed Commercial Bank in Ethiopia to conduct all its operations under the principles of Islamic banking. Shabelle Bank started its journey as a microfinance institution in 2011. It subsequently secured the banking license to serve its client better, by offering ethical financial products. With the mission of Enabling Growth and Enriching Lives, the Bank reaches out to its customers through a growing network of branches in Ethiopia.
Customers can also benefit from an array of customer conveniences such as Internet & mobile banking, debit card with SMS alerts, online account opening, 365-day banking, Saturday banking, extended banking hours, 24×7 cash deposit machines, and banking units exclusively for ladies.
INTERNAL/EXTERNAL VACANCY
About Shabelle Bank
Shabelle Bank is a fully licensed Commercial Bank in Ethiopia to conduct all its operations under the principles of Islamic banking. Shabelle Bank started its journey as a microfinance institution in 2011. It subsequently secured the banking license to serve its client better, by offering ethical financial products. With the mission of Enabling Growth and Enriching Lives, the Bank reaches out to its customers through a growing network of branches in Ethiopia.
Customers can also benefit from an array of customer conveniences such as Internet & mobile banking, debit card with SMS alerts, online account opening, 365-day banking, Saturday banking, extended banking hours, 24×7 cash deposit machines, and banking units exclusively for ladies.
Purpose of the Job
May cover but not limited assisting customers with daily cash inquiries which includes accepting credit slips, sorting of checks, and ensuring a balance in all transactions at the end of the working period. It may be required to perform by handling complaints and requests from customers and resolve the issues around cash; therefore it is essential that the bank cashier be proficient, fast and precise while dealing with customers.
Main Duties
- Sufficient clerical, bookkeeping, and administrative cash handling experience
- Ability to maintain a balance of large bulk of currency constantly
- Ability to maintain confidential information, thereby safeguarding the bank’s integrity
- Ability to execute assigned duties effectively by proper understanding of both verbal and written directives
- Ability to tolerate stress
- Adequate customer service orientation and experience.
- Establish an exciting and welcoming affair for prospective clients on entering the bank
- Supervise debit, credit or cash transactions, as well as other forms of payments within the bank
- Review cash accounts on a daily basis
- Supply clients with relevant information on products and services available in the bank
- List all promotions and relay them to customers
- Resolve customer issues pertaining to products and service
General Responsibilities
- To adhere to confidentiality clause and uphold the Shabelle code of conduct.
- To undertake such other duties as may be reasonably expected
- Assist in Preparation of weekly petty cash reports by reconciling receipts versus cash in hand.
- Balance the daily account at the end of each day
Qualifications and experience:
- At least a 2 year experience as a cashier in performing financial operations, including collecting, counting, and paying out cash
- some experience dealing with money preferable
- Having a range of customer service skills, since they’re often the first person a customer speaks to at a bank will be advantageous
- Must be confident, self-starter, an independent thinker and have strong organizational, interpersonal and communication skills; team oriented
Competences:
- Excellent verbal and written communication skills.
- Sustaining Customer Satisfaction
- High-Impact Communication
- Tolerance
- basic mathematical knowledge
- ability to operate relevant electronic equipment -can be trained on the job
- product knowledge- can be trained on the job
- Diplomacy
- Emotional maturity
- Willingness and ability to work effectively with a wide variety of people
As per Shabelle Bank scale plus attractive benefit package
