Customer Service Officer – Hagbes Private Limited Company

Automotive, Engineering

Hagbes Private Limited Company

Hagbes PLC was founded in 1957 as an importing & trading company for small agricultural machinery and building materials, becoming the pioneer to introduce stone grinding mills in Ethiopia. By 1974 the company was the proud owner of feed mills, pasta factories, as well as a flour milling complex, making it the largest establishments of its kind in Eastern Africa at the time.

The year 1991 brought a more liberalised economic foundation, and Hagbes started expansion once again. Today the company employs a workforce of roughly 640 people, spread across a dozen locations around Ethiopia. During this time, the company has created over 25 different business segments, all leaders in their field. Fuelled by this desire for success, Hagbes today is regarded as one of the largest private organisations in the country.

Hagbes is proudly privately owned, and a strong emphasis on customer satisfaction is part of the ideology here. We believe that in our line of business, our customers are the most valuable assets we have.

Graduate in Auto Mechanic or Equivalent with minimum Diploma level 4 from a recognized and reputable technical college.

Sound/ outstanding academic performance; Good command of both spoken and written English.

Minimum of 3(three) years of practical experience after graduation.

Sound experience on passenger cars and light commercial vehicles maintenance.

Good in customer handling skill.

Must have a high level of motivation and energy and must be proactive.

Capable to adequately explain technical diagnoses and needed repairs to customers if required.

Experience in cars dealers repair shop is highly preferable.

Must be able to operate Basic Computer Software applications.

Must have good hand calligraphy.