Cashier/Store Clerk – American Embassy Community Association (AMCOM)

Accounting and Finance, Management, Travel and Tourism

American Embassy Community Association (AMCOM)

American Embassy Community Association (AMCOM) is a non profit Employees' association with a purpose of providing divers service to  American Embassy direct hires and other eligible American association members. 

Main Duties:

The Cashier/Store Clerk is responsible for the routine duties involved in serving commissary members.  She/he is responsible for assisting members at the commissary, accurately recording sales, proper cash handling and providing American standard customer service.

Description of Duties:

  • Greeting members in a friendly and welcoming manner.
  • Providing American standard customer service to all members and guests.
  • Providing accurate and up-to-date information regarding membership, merchandise availability, shipments and ordering.
  • Entering sales into POS system, collecting payments and issuing receipts accurately and efficiently for all merchandise and services.
  • Ensuring that only eligible, current members purchase duty-free items by verifying identity and membership with photo ID and/or membership card.
  • Enforcing purchase limits and restrictions on merchandise.
  • Process commissary member’s residential ADSL internet troubleshooting, new internet installation, upgrade, down grade and cancellation coordinating with Ethio- telecom staffs.
  • Distributing membership cards.
  • Collecting, recording and distributing laundry for dry cleaning service.
  • Maintaining reservation records for Langano Campground.
  • Entering other information (sales orders, purchase orders, receiving vouchers, etc.) into POS system in a timely and accurate manner.
  • Assisting in pricing, arranging and stocking all merchandise sold in the commissary.
  • Keeping commissary sales area neat and orderly.
  • Perform cleaning duties of the commissary, commissary storage room or any other area assigned to.
  • Performing other related duties as assigned.

Post of Immediate Supervisor:  Assistant Manager

Department/Service/Office:      Commissary 

Salary: Gross 6131 USD / Year

Minimum Requirements

  • 2-4 years experience in a customer service position in the retail, hospitality or tourism sector is required, including regular interactions with international clients and/or managers.
  • Knowledge and familiarity with Western/U.S. customer service standards is preferred.
  • Diploma in Accounting, Management, Tourism, Hospitality or related field.
  • Strong computer skills in Microsoft Office. Experience with QuickBooks POS software is preferred.
  • Must possess excellent customer service, communication and interpersonal skills to interact effectively and respectfully with local staff and association members.
  • Spoken and written fluency in English and Amharic.
  • Having a valid Driver’s License is preferred.