District Relationship Officer (IFB)-For Arbaminch Area Office – Dashen Bank S.C
Accounting and Finance, Banking and Insurance, Customer Service
Dashen Bank S.C
WE ASPIRE TO BE BEST IN CLASS BANK IN AFRICA
Dashen is the most reputable brand in the domestic banking market; a reputation earned through consistent delivery of values and preeminence unmatched by its competitors and aspires to be "Best In Class Bank in Africa". The Bank also works in partnership with leading brands in the electronic payments industry
OUR PROFILE
Dashen Bank was founded in September 1995. Dashen Bank coined its name from the highest peak in Ethiopia, mount Dashen, and aspires to be the Best in Class Bank in Africa. Headquartered in Addis Ababa, the Bank is among the biggest private Banks in Ethiopia. It operates through a network of more than 450+ Branches, ten dedicated Forex Bureaus, 400+ ATMs, and 950 plus Point-of-Sale (POS) terminals spread across the length and breadth of the nation. It has established correspondent banking relationships with 462 banks covering 70 countries and 170 cities across the world.
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District Relationship Officer (IFB)-For Arbaminch Area Office
Place of Work: Arbaminch
DB/ Vacancy-0076/24
Job Summary
- The District Relationship Officer will be responsible for achieving business growth for Retail & MSME/IFB Banking by providing quality relationship management to new and existing customers in assigned district. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities.
Academic & Professional Qualification
- Bachelor Degree in business administration, banking, finance, management or related fields.
- Trainings and courses in banking operations (domestic, credit and international banking operations).
Experience
- At least five (5) years successful experience in banking or customer contact role
Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Business development skills to effectively segment the target market, gather market intelligence and identify opportunities for the Bank to sell its products
- Commercial awareness to understand and apply commercial and financial principles to business thinking.
- Strong networking skills to establish mutually beneficial relationships with other business people and potential clients and customers in order to grow business.
- Relationship Management skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high quality standards.
- Knowledge of Retail and MSME Banking products.
- Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
As per the Bank`s attractive salary scale
