Receptionist/Social Media Manager – Scepto Import
Business and Administration, Customer Service, Media and Journalism
Scepto Import
Since its founding as an Ethiopian registered trade name in 2013, scepto import, has been positioning itself among the leading suppliers in Ethiopia. We invite you to get familiar with our products in the showroom.
Our offices are located just off Bole Road, Cape Verde Avenue.
Company Overview:
Scepto Import, a leading name in the import and manufacturing, is currently seeking a dynamic and elegant young lady to join our team as a Receptionist/Social Media Manager. This dual-role position is designed for a highly motivated individual who excels in customer service and has a passion for digital engagement. The ideal candidate will be the face of our company, greeting clients and visitors with a warm and professional demeanor while also managing and growing our online presence through various social media platforms.
Job Description:
As a Receptionist/Social Media Manager, you will be responsible for creating a welcoming environment for our clients and visitors, managing front desk activities, and implementing strategies to enhance our brand’s visibility online. Your role will involve:
- Greeting visitors and clients, ensuring they feel valued and assisted.
- Managing incoming calls and correspondence, providing information, and routing messages accurately.
- Developing and executing social media strategies to increase engagement, brand awareness, and customer retention.
- Creating and scheduling engaging content across all social media platforms, including posts, stories, and updates.
- Monitoring social media accounts, responding to comments, messages, and customer inquiries in a timely and professional manner.
- Collaborating with the marketing team to align social media strategies with overall marketing goals.
- Analyzing social media performance, generating reports, and adapting strategies as needed.
- Ensuring the reception area is tidy and conducive for clients and visitors.
Qualifications:
The ideal candidate for the Receptionist/Social Media Manager position will possess the following qualifications:
- Proven experience in a receptionist role with responsibilities for customer service and administrative support.
- Strong experience in managing social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.) with a track record of growing followers and engagement.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with clients and team members.
- Proficiency in digital tools and software (MS Office, social media scheduling and analytics tools).
- A bachelor’s degree in Communication, Marketing, Business Administration, or related field.
- Creative and strategic thinker with the ability to multitask and prioritize workloads.
- Knowledge of digital marketing tactics, including SEO and content marketing, is a plus.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Warm, professional demeanor with strong interpersonal skills.