Laundry Supervisor – Sunsisters Trading PLC
Management
Sunsisters Trading PLC
SunSister Trading PLC is the holding company for Sunshine Laundry, Sunshine Beauty centre and SunSister rental Apartments.
To boost customers’ confidence by offering valuable services with great consistency.
Mission
To be a business that delivers the highest quality of customer service.
SUMMARY
The Laundry Supervisor is responsible for ensuring that all laundry services within the property meet the highest possible standards.
Supervises and coordinates activities of workers engaged in dry cleaning and pressing wearing apparel and household articles. Determines standards and rates of production in accordance with company policy, type of equipment, and work load. Assigns duties to workers. Observes progress of work and transfers or hires new employees to maintain production. Confers with workers to resolve problems, complaints, and grievances
JOB DUTIES
- Direct laundry and uniform personnel to ensure consistent supply of clean, neat and quality linens and uniforms.
- Perform laundry activities according to health standards department.
- Conduct interview, supervise, train, schedule, counsel and evaluate staff.
- Ensure laundry equipment and facility are in best operating condition.
- Manage and control departmental financial processing.
- Conduct forecasting and inventory control.
- Report to management about activities progress and issues if any.
- Ensure to maintain top level cleanliness following set policies, standards and procedures.
- Lead staff relations effectively within laundry department.
- Handle concerns of clients and follow up on activities as required.
- Conduct communication meetings once in month and ensure employee performance effectively.
- Ensure to promote actively team work within laundry department and maintain strong interdepartmental relations.
Education
- Degree or diploma Management, supervisor
Experience
- Hospitality or laundry/dry cleaning experience
Behavioral Skill
- Integrity
- Business Acumen
- Innovation and Technical Excellence
- Commitment to Quality
- Courage
- Drive for Results
- Customer Satisfaction Functional Skill
- Organization and planning skills
- Work management and prioritizing skills
- Verbal and written communication skills
- problem solving ability
- attention to detail
- accuracy
- flexibility
- reliability
- teamwork
Negotiable