Information Counselling and Legal Assistance(ICLA)Technical Assistant-Paralegal – NRC (Norwegian Refugee Council)
Legal
NRC (Norwegian Refugee Council)
The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organization that provides assistance, protection, and durable solutions to refugees and internally displaced persons worldwide. The majority of our more than 4000 staff members are national employees in NRC’s projects in over 30 countries in Africa, Asia, America, and Europe.
The NRC Ethiopia program was established in June 2011 to assist Somali refugees in Dollo Ado and Eritrean refugees in Shire. NRC quickly became a leading shelter agency in Ethiopia and designed the government-approved transitional shelter for Dollo Ado beneficiaries. NRC is improving the living conditions of refugees in the selected camps through the provision of Shelter and Education (Youth Education Pack & Alternative Basic Education) while continuing to explore other relevant core competencies in line with emerging needs for refugees. NRC mainstreams gender and protection throughout all program activities and is an active, evidence-based advocate with a view to enhance the situation of NRC’s target groups.
All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.
Role and responsibilities
The purpose of the ICLA Technical Assistants (Paralegal) position is to provide technical support and assist with day-to-day implementation of the Information, Counseling and Legal Assistance programme.
Generic responsibilities
- Adhere to NRC policies, tools, handbooks and guidelines
- Assist a range of support with the implementation of the ICLA portfolio according to plan of action
- Implement independently procedures and activities within the ICLA projects as delegated
- Responsible for organising and delivery of tasks in line with priorities and standards
- Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team
- Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work
- Prepare and develop status reports as required by management
- Ensure proper filing of documents
- Promote and share ideas for improvement in your area of expertise
Specific responsibilities
- Assist with mobile group information sessions designed to raise awareness and provide information to displaced persons on access to civil documentation, legal identity documents, and related issues.
- Be available to respond to questions from community members on civil documentation, legal identity documents and related issues, and to refer community members who require more detailed assistance to other ICLA team members.
- Manage and maintain regular and close communication with beneficiaries.
- Assist with the organization, management and support of cases and awareness campaigns, including administrative tasks, review of documents, and information.
- In coordination with ICLA Team leader, develop and execute outreach strategies to the community, community partners, and stakeholders.
- Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
- Cooperate with relevant partners and local authorities
Generic professional competencies:
- Minimum 2 years’ experience from working as a paralegal or technical assistant in a humanitarian/recovery context
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Some knowledge of English is required
Context/ Specific skills, knowledge and experience:
- Good knowledge of the area and context in Benishangul Gumuz Region
- Some experience working on community mobilization activities in a humanitarian/recovery context
- Strong communication, interpersonal, analytical and negotiation skills
- Ability to prioritize responsibilities, carry out multiple tasks simultaneously, and meet deadlines
- Some experience in working with government authorities and vulnerable beneficiaries
- Skills and experience in case management and conflict resolution
- Fluency in local languages is a requirement
* Female Candidates are highly encouraged to apply and will be given a priority for the position.
