Human Resources and Administration Officer – NRC (Norwegian Refugee Council)
Business and Administration, Human Resource and Recruitment, Management
NRC (Norwegian Refugee Council)
The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organization that provides assistance, protection, and durable solutions to refugees and internally displaced persons worldwide. The majority of our more than 4000 staff members are national employees in NRC’s projects in over 30 countries in Africa, Asia, America, and Europe.
The NRC Ethiopia program was established in June 2011 to assist Somali refugees in Dollo Ado and Eritrean refugees in Shire. NRC quickly became a leading shelter agency in Ethiopia and designed the government-approved transitional shelter for Dollo Ado beneficiaries. NRC is improving the living conditions of refugees in the selected camps through the provision of Shelter and Education (Youth Education Pack & Alternative Basic Education) while continuing to explore other relevant core competencies in line with emerging needs for refugees. NRC mainstreams gender and protection throughout all program activities and is an active, evidence-based advocate with a view to enhance the situation of NRC’s target groups.
Role and responsibilities
The purpose of the officer position is day to day implementation of the support functions responsibilities.
Generic responsibilities
- Ensure adherence with NRC policies, tools, handbooks, and guidelines.
- Implement delegated support function portfolio according to plan of action.
- Prepare and develop status reports as required by management.
- Ensure proper filing of documents.
- Promote and share ideas for improvement of the support function.
Specific responsibilities
- Ensure compliance with NRC policies and the local labour law in all procedures and processes.
- Advice and support line manager in the recruitment and selection processes
- Ensure that all new staffs have filled ID forms and make sure every staff has the organisation ID card.
- Follow up the pension forms to be filled; have one copy for personal files; submit the forms to Pension Office; collect pension ID cards from this office; and give the ID card after getting signed by the respective staff
- Update the weekly recruitment tracking sheet and share to the CO HR focal person
- Maintain all administrative work at the area level and ensure all admin necessary items are properly keep/stored.
- Participate in the recruitment process of Contingent Workers and prepare payroll
- Ensure that Contingent workers records are up to date and file appropriately
- Maintain full up to date records and archives of employee personnel files and other documents
- Update tracking sheet for personal files and communicate the same with CO HR focal person
- Create CV pool system for Afar area that can be used for emergency recruitment
- Support on the day to day routine activities of HR/Admin at the Semera and all field area
- Perform any assignment given by immediate supervisor
Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
- BA Degree in Human Resources Management/Management
- Minimum of 5 years of relevant work experience in Human Resources
- Experience from working as a Support Function Officer in a humanitarian/recovery context
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Good knowledge of English
Context/ Specific skills, knowledge and experience:
- Understanding of the relevant laws and statutory requirements.
- Good communication and interpersonal skills
- Wide knowledge of the NGO operations and the dynamics of the humanitarian sector
- A strong administrative service orientation
- Keen sense of compliance with policy and procedure
- Good employer-employee contract negotiation skills
- Personal conflict resolution and problem solving skills
- Strong organizational and team working skills
- Good cultural awareness and sensitivity
- Basic employee counselling skills
- Highly confidential
- Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications.
Behavioral competencies
- Handling insecure environment
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
Attractive
