Employee Relations Specialist –

Human Resource and Recruitment, Legal, Management

Company Overview

Coca-Cola Beverages Africa is the largest African Coca-Cola bottler, accounting for 40% of all Coca-Cola volumes on the continent.  CCBA is a market leader in the NARTD (non-alcoholic ready to drink market) in Africa. CCBA has an extensive footprint in Africa, employing approximately 14 000 employees, of which approximately 7 000 are located in South Africa.  

Key Purpose Statement 

Building employee relations capability and enabling management effectiveness through the execution of proactive employee relations initiatives and the delivery of targeted training programs. In addition, the incumbent executes ER initiatives within a region, facilitating the investigation and resolution of issues and conflicts.

Organisational chart

The role will report to the HR Director and will not have any direct reports.

Indicate the extent of the role’s involvement in supervision and other team leadership activities. 

This role will oversee the Employee Relations Processes and practices, ensuring consistent application in the region, and ensuring that best in class ER practices are implemented.

Describe the level of interaction within and outside of the company as well as the nature and purpose of the interaction. 

• Interactions with Leaders.
• Interactions with representative Unions.
• Interaction with audit bodies to ensure legislative and governance compliance as it relates to minimum conditions of employment.
• Interaction with Legislative Authorities to ensure legislative compliance.
• Interaction with Company Legal and Attorneys.

Key Outputs and Accountabilities

Strategic Employees Relations

• Develops business-focused ER strategy and aligns execution of the ER strategy and solutions across country.
• Leads and manages the Employee Relations team in country against a clear ER strategy.
• Develops Employee Relations Procedures, Processes and tools.
• Leads the development and implementation of integrated processes, procedures and tools across country, as appropriate.
• Agrees and manages an internal ER scorecard measuring ER impact.
• Provides ad hoc Employee Relations advice and guidance, and serves as the ultimate escalation point for Employee Relations issues that the teams cannot resolve themselves.

Employee Relations Capability building

• Implements employee relations capability in Organisation and enables line effectiveness through the execution of proactive employee relations initiatives, and the delivery of targeted training programs.
• Provides feedback to HR leadership on ER capabilities & needs in the business.
• Agrees and manages an internal ER scorecard measuring line ER capability.

Collective Bargaining

• Fosters a collective bargaining environment that supports the delivery of strategy, ensuring direct communication with employees.
• Leads and manage the integration of Recognition Agreements in country, as appropriate, in line with strategy.
• Leads and manages the integration of Substantive Agreements and conditions of employment in country, as appropriate, in line with strategy.
• Timeously concludes collective bargaining agreements in support of the organisation’s strategic agenda.

Employee Engagement

• Builds strong, respectful relationships, based on integrity, with all designated stakeholders and employees.
• Actively promotes a workplace that values diversity.
• Executes ER initiatives in country, investigating and resolving issues and conflicts.
• Provides a service to line managers to assist them to manage discipline.
• Manages interactions with 3^rd party contractors, including Attorneys, to provide specialist advice and support, in particular as it relates to Labour Court matters.

Judgement and decision making

• Inform and advise Regional Leaders on decisions with regards to the employee relations and engagement.

Reporting to : HR Manager Director

Qualifications

• Minimum requirement: First Degree in Law (LLB)
• Advantage: Post graduate Labour Law qualification.

Experience

Minimum requirement:  5 years relevant and hands -on experience in HR and Employee Relations in corporate environment working with labor unions, collective bargaining agreements, and external government bodies.

Competencies

• Excellent Negotiation Skills.
• Ability to influence and persuade.
• Business acumen.
• Technical process expertise.
• Excellent problem solving ability.
• Ability to establish trust.
• Leadership ability.
• Stakeholder/ relationship management.
• Practice and promote integrity and ethical behaviour.

Lien