Data Entry Clerk – Plan International Ethiopia
Admin, Secretarial and Clerical, Information Technology
Plan International Ethiopia
Founded over 80 years ago, Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girls. We strive for a just world, working together with children, young people, our supporters, and partners. Headquartered in the UK, Plan International works in a total of 75 countries in AFRICA, ASIA, EUROPE, AUSTRALIA, and the NORTH AMERICANS
By actively involving children, and working at the grassroots with no religious, political, or governmental affiliation, Plan International unites and inspires people around the globe to transform the world and make positive lasting changes in children’s lives.
Plan International’s first operation in Ethiopia started in Lalibela, in November 1974 and is currently implementing its program in Gambella, Benishangul-Gumuz, Afar, Oromia, Amhara, SNNPR, and Addis Ababa City Administration. Plan International Ethiopia will also continue low presence in Somali and Tigray. Furthermore, if there is a national-level emergency crisis in the country Plan International Ethiopia will respond quickly, effectively, and at a significant scale, even in areas where we are not present.
The postholder is expected promote effective and efficient case management for individual vulnerable children, assist the multisectoral BHA project in delivering quality program, strengthen the quality of data collection, information sharing, and data protection as part of the child protection case management service and focusing on bringing better information management to protection sector, WASH, health and nutrition in the targeted woredas.
ACCOUNTABILITIES AND MAIN WORK ACTIVITIES
· Ensure the information on the individual case files registered under case management are safely and accurately entered to data base, and generate reports on a regular base
· Review the quality of the data, identify any inconsistency and report the project team members and line manager for corrective and follow-up actions
· Make sure each step of the case management process is maintained properly, and support the data collection process to ensure data quality at grassroot level
· Responsible for ensuring all data protection and information sharing protocols are observed while managing information on child protection
· Closely support the Child Protection Officers, Sanitation and Hygiene Promotion Officers, Health and Nutrition Officers and Caseworkers including filling of the case management forms, data backups, and proper use of devices.
· Managing and maintaining Woreda level information management to the level of high-quality standard
· Provide induction to new case management staff joined CP and facilitate refreshing training, and on-job support on new features of the system.
· Participate in weekly meetings concerning case management and related administration issues. Contributes to ongoing reflection and learning within the team to improve programme performance
· Liaise with MEAL officers and Coordinator and customizes report tracking sheet for all activities under the four sectors (CP, WASH, Health and Nutrition
· Alerts team members about recurring problems & communicates updates on issues in a timely manner to ensure productivity;
· Entered data for baseline and end line survey for BHA project
· Compile 5W and 4W reports of all the sectors
· Perform data synchronization on weekly bases and share reports to the CP coordinator and Project Manager
· Perform any other activities as delegated by line manager
Team Management, Safety and Security
- Mentor, coach and technical support to CP case workers and community development facilitators in the execution of their duties.
- Ensure teamwork spirit and staff have daily, weekly and monthly work plans.
- Manage performance review of direct reporting staff.
- Identify staff development gaps, and address them in consultation with the HR and OD Department.
- Ensure staff to adhere core values of the organization in their day-to-day business activities.
- Ensure teamwork and integration of WASH activities with Health and Nutrition and Child Protection activities.
Policy engagement and networking
- Establish links and good relationships with relevant district government authorities, Community based structures, NGOs in the area of data management and information sharing for project efficiency and effectiveness.
- Makes follow up and proper documentation and share of information across district health facility and child protection actors.
Partnership development and strengthening
- Periodically collect project related and relevant information about other organizations working within the target districts to gain institutional knowledge of the environment.
- Seeks opportunities for different kinds of partnership for enhanced quality project implementation.
Relationship Management / Communications
- Assist and support the communication department in developing communication materials through adopting and contextualizing it and disseminating to identified target audiences, support the department in translating materials into local languages as necessary.
- Collaborate and participate in effective knowledge and information management systems where the necessary Country Program Information is well documented and shared internally and externally as necessary.
- Oversee outreach activities at program areas to support and raise awareness about the purpose of the project and any related opportunities.
- Shall perform any other duties as assigned by his line manager, the BHA Project Manager at the Program Area/country Office.
Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI)
· Understand and put into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC).
· Ensure that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in day to day work.
· Ensure that Plan Ethiopia contributes to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted.
LEADERSHIP MANAGMENT COMPETENCIES
· Courageous in taking a lead, focused on Plan International’s purpose and making the most effective contribution within my own work context.
· Behave in line with our values and safeguarding practices, inside and outside work.
· Challenge own attitudes, unconscious bias and behaviour and speaks up when they see wrong doing, especially by those who use their power over others to create fear or abuse.
· Understand and adhere to the policies, processes, practices and standards relevant to own work and keeps their knowledge and skills up to date.
· Honest and efficient in use of resources, including own time.
· Take responsibility for own performance and development: reflecting; seeking and listening to feedback; learning from mistakes; finding people or resources to help them learn.
· Constructive and optimistic in facing setbacks, challenges and change, using own initiative to analyse issues and improve things.
· Good team player, communicating effectively and being open and supportive towards those around them.
BUSINESS MANAGEMENT COMPETENCIES
· Understand relevant sectoral context including how the sector operates in terms of funding and governance and awareness of Plan’s purpose, values, and global strategy
· Manage legal and reputational risk including risk assessment, communication, risk management and reporting in full compliance with risk-related standards, including in areas such as Child and Youth Safeguarding and Protection, Gender equality and inclusion, Counter Fraud, Safety and Security
· Manage activities and resources including skills in strategic thinking, planning and organising, financial planning and monitoring, negotiation and programme and project management
· Manage people and information including skills in assessment and coaching, evidence-based management, communication skills, both speaking and writing, and digital working, including personal digital skills
Plan International’s Values in Practice
We are open and accountable
We create a climate of trust inside and outside the organization by being open, honest and transparent. We hold ourselves and others to account for the decisions we make and for our impact on others, while doing what we say we will do.
We strive for lasting impact
We strive to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. We challenge ourselves to be bold, courageous, responsive, focused and innovative.
We work well together
We succeed by working effectively with others, inside and outside the organization, including our sponsors and donors. We actively support our colleagues, helping them to achieve their goals. We come together to create and implement solutions in our teams, across Plan International, with children, girls, young people, communities and our partners.
We are inclusive and empowering
We respect all people, appreciate differences and challenge inequality in our programs and our workplace. We support children, girls and young people to increase their confidence and to change their own lives. We empower our staff to give their best and develop their potential.
Qualification/Experience essential:
- Education at Bachelor’s Degree level or equivalent in Psychology, Statistics, Education Social science, Development studies, Statistics, Economics and related fields.
- Excellent Planning, executing, and reporting skills
- Practical knowledge of monitoring and evaluation methodologies
- 3 and above years of relevant experience
- Experience in supporting implementer partners to develop, implement, monitor, and evaluate the project and build their capacity in project management
- Practical report writing skill
- Practical experience in team working, capacity building, training and event management
- Knowledge of strategic planning processes.
Experience desirable:
- Sound understanding of integrated development issues and critical analysis of Youth employment and Sexual Reproductive Health
- Experience in both development and humanitarian contexts.
- Experience in child protection and safeguarding MERL system
Languages required
- Fluency in English language is essential
- Fluency in Local Language is a desirable
