Consultancy and Training Coordinator – Brain Hub Ethiopia Management Consultancy (BHEMC)
Consultancy and Training, Human Resource and Recruitment, Management
Brain Hub Ethiopia Management Consultancy (BHEMC)
Background
Brain Hub Ethiopia Management Consultancy (BHEMC) is a firm established to support smart organizations that are investing on the learning and development of their employees in order to keep pace and remain competitive in their businesses. BHEMC provides specialized consultancy and training services in the areas of Labor Relations, Management, HRM, Performance Management, Communications, and other related soft skills courses.
We are now seeking to hire a qualified Consultancy and Training Coordinator who is interested in establishing this start up firm and developing it to achieve its mission of being the preferred consultancy and training partner of organizations that are seeking to make break-through improvements in a world that is moving faster than ever before.
About the role
At the initial stage, the incumbent will be expected to understand the services of BHEMC and develop strategies and a business plan for identifying new business opportunities, generating revenue, improving profitability and facilitating for the BHEMC business to grow. Additional responsibilities will include coordinating the processes needed to position and launch the consultancy and training services in the local business environment, marketing the BHEMC, and coordination and administration of office duties carried out in line with its objectives.
To be successful in this role you will have strong management skills and will ideally have experience working in the training sector.
Key responsibilities
- Plan, coordinate, and direct skills- and knowledge-enhancement programs, conferences, seminars, workshops or classroom training sessions aligned to BHEMC client needs
- Research, plan, and implement target market initiatives. researching prospective target markets. Pursuing leads, moving them through the sales cycle.
- Prepare and implement a consultation and training budget.
- Develop and execute BHEMC strategies in training and development.
- Confer with management and conduct surveys to identify training needs and initiate and innovate new solutions and tools for effective training and consultation for client needs.
- Maintain after sales services by following-up completed trainings to evaluate and measure results for improvement or possible modification of programs as needed.
The following is a non-exhaustive list of responsibilities and areas of ownership for this role
- Establishing standards and processes for handling client services, scheduling, pricing of consultation or training service, managing agreements, enrollment and registration formalities for their staff, payment and miscellaneous inquiry handling
- Preparing budget and administer its spending in accordance with approved business plans
- Maintain current and updated training programs
- Verify that professional training staff are obtained and are developing training programs according to approved content and methodology.
- Assisting Trainers in training material preparation and during training sessions
- Monitor Trainer performance to verify training is conducted as outlined in approved training materials and in a manner that motivates client personnel to learn Track training commitments to clients, invoicing and payment collections are effected on time.
- Create marketing materials to be distributed to potential clients announcing training programs and details
- Managing office administration with regards to human resources, rental payments, documentation, policies and correspondences, bills, taxes, etc.
- Coordination of training venues and setups with hotels or client’s own training facilities
- Seeking and following up of tenders for offering BHEMC services
- Establishing good network with potential clients, especially with HR departments of organizations, businesses, etc.
- Conduct regular meetings with senior management to identify subjects to be addressed or areas in need of additional instruction
- Participating in management and HR related events
- Creating contents and posting updates frequently on BHEMC social networks including Facebook, Telegram channel, LinkedIn, etc.
- Providing recommendations for improvement and handling related tasks as assigned
Qualifications required
- Bachelor’s degree in Management or in Human Resources Management,
- At least 2 years experience specially in HR, training or admin related jobs
- Strong coordination, negotiation and communication ability and a passion for training people.
- Willing to work in a fast-moving and challenging environment. Happy to deal with operational tasks and able to work under high-pressure circumstances.
- A self starter, creative thinker, open-minded with a “can-do” attitude
- Excellent verbal and written communication skills and friendly attitude.
- Strong presentation skills.
- Adept with a variety of multimedia training platforms and methods.
- Ability to evaluate and research training options and alternatives.
- Experience analyzing company needs, lesson planning, development and implementation
- Ability to effectively organize and manage multiple training initiatives simultaneously
