Alternate Channels Engineer-Online – Dashen Bank S.C
Banking and Insurance, Information Technology
Dashen Bank S.C
WE ASPIRE TO BE BEST IN CLASS BANK IN AFRICA
Dashen is the most reputable brand in the domestic banking market; a reputation earned through consistent delivery of values and preeminence unmatched by its competitors and aspires to be "Best In Class Bank in Africa". The Bank also works in partnership with leading brands in the electronic payments industry
OUR PROFILE
Dashen Bank was founded in September 1995. Dashen Bank coined its name from the highest peak in Ethiopia, mount Dashen, and aspires to be the Best in Class Bank in Africa. Headquartered in Addis Ababa, the Bank is among the biggest private Banks in Ethiopia. It operates through a network of more than 450+ Branches, ten dedicated Forex Bureaus, 400+ ATMs, and 950 plus Point-of-Sale (POS) terminals spread across the length and breadth of the nation. It has established correspondent banking relationships with 462 banks covering 70 countries and 170 cities across the world.
.
Alternate Channels Engineer-Online
DB/ Vacancy- 0124/23
Job Summary
· Alternate Channel Engineers is responsible for installation, configurations and make available and ready the internet/mobile banking applications for customer over an established network and infrastructure. He/she recommends, designs, implements, and test solutions for the Bank’s digital channel products including online Banking.
· In addition he/she is responsible for ownership of customer problems or incidents until the situation has been resolved to the customer’s satisfaction and or in compliance with agreed upon Service Level Agreements. The engineer collaborates with other software engineers on interfacing different channels with other third party systems (CBS, ERP, etc.)
Academic & Professional Qualification
· Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field
Experience
· At least Six (6) years’ experience in system engineering.
Required Behavioral & Leadership Competency
- Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
- Creativity and innovation skill
- Action oriented
- Quality focus and attention to detail
- Professionalism and integrity in line with Dashen Bank Values
- Good oral and written communication skills
- Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skill (internal & external)
- Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements
Required Technical Competency
· Proven experience with systems planning, security principles, and general software management best practices.
· Excellent understanding of the organization’s goals and objectives.
· Knowledge of applicable data privacy practices and laws.
· Extensive experience in systems and storage capacity management, maintenance, forecasting and lifecycle planning focused on business requirements.
· Hands-on knowledge of configuration management tools.
· Experience in VMware virtualization design, build and administration.
· Experience with SQL administration and SQL toolsets
As per the Bank`s attractive salary scale
