Sales Associate – Haile & Alem International PLC
Customer Service, Sales and Marketing
Haile & Alem International PLC
Haile Hotels and Resorts, is a privately owned and situated in various part of Ethiopia. It was established in 2010, by opening Haile Resort in Hawassa. Since then, the company has increased its destinations to four, by opening Haile Hotel Shashemene, Ziway Resort and Yaya Africa Athletics Village.
Mission
Our mission is to consistently deliver enduring memorable experience to our guests, job satisfaction to our associates, sustainable profit to the owners & pride to our country through “ይቻላል” (It’s Possible!) service and management sprit.
Vision
To be a benchmark indigenous hospitality chain developer and operator in East Africa based on '' ይቻላል) ''( It’s Possible) spirit by the year 2025.
Accordingly, the Haile Brand;
- Continues to develop hospitality establishments in new locations across the Ethiopia and the Region.
- Reinforce our position as a vital component of Ethiopia’s hotel industry through creating brand awareness for local, global travelers & competing with global brands.
- Becomes a widely recognized hospitality brand– in hotels, resorts, fitness and wellness centers, Athletic village, Hospitality Institute, tour and travel.
- Sets new standards and Marketing strategy for each property category.
- Builds links and network with developers, consultants and technology companies.
- Invests and execute advanced property management technologies.
- Invests in its employees and management to develop pool of experts and talents.
Our Core Values- Our success
The famous word of Athlete Haile Gebresilasie, "Yichalal" which means ‘It is possible’ made Haile Hotels and Resorts company possible. Haile Hotels and Resorts is a company established to provide the best hotel and resort service in Ethiopia and Africa. Within short period of its establishment time, Haile Hotels and Resorts have boosted the hotel and resort sector in Ethiopia with very significant contribution. Though we got in to the business in 2010, six years back, we have increased our number of destinations into four. Starting from the grand opening of Haile Resort at Hawassa, we have been and still are the best choice for uncountable tourists, business travelers, family trip and other clients. We have also created more than thousands of job opportunity in all of our destinations.
- Engage with customers in a friendly and informative manner, understanding their preferences and needs.
- Promote Haile Coffee’s Products, explaining the unique qualities and benefits of our roasted coffee.
- Process sales transactions accurately and efficiently.
- Maintain up-to-date Knowledge of products, Pricing, promotions, and company policies.
- Set up and manage display areas to ensure they are visually appealing and organized .
- Meet or exceed sales targets and Contribute to the brand’s Profitability.
- Provide Feedback From Customers to the Management to help improve customer satisfaction and sales strategies.
- Participate in training and development sessions to improve sales and product Knowledge.
- High school diploma or equivalent; some college or a degree in a related field is a plus,
- Previous experience in sales, customer service, or a related field is preferred,
- Excellent writing, communication and interpersonal skills.
