Program Assistant – Kifiya Financial Technologies

Admin, Secretarial and Clerical

Kifiya Financial Technologies

Kifiya is a Digital Finance and Payment Services’ Provider, delivering customer centric products to simplify transactions.  Kifiya leverages innovative technology to build and enable distribution channels that make financial and non-financial services affordable and accessible. The company’s services allow financial institutions, corporates, NGOs and government institutions to deliver their services to customers more efficiently, and for these consumers to easily access and make the transactions to receive basic services.  Kifiya is an Ethiopian owned company that works with partners in the private sector, Development partners, including Master Card Foundation, to increase financial inclusion and services. Our office is in Addis Ababa and other regions, Kifiya is a growing company with over 800 employees.

At Kifiya we value our people, our Human Capital. We offer an innovative and invigorating work environment to enable our people to exercise their talents and grow personally and professionally along with the company. We maintain a professional, yet friendly, environment from which we contribute to our vision of ‘improving the lives of people by making transactions simple, affordable, and within reach’. Our people enjoy opportunities for development and a real chance to make a difference every day.

Essential Duties and Responsibilities:

·         Provide administrative assistance to the Program Manager and Director, including scheduling meetings, managing calendars, and coordinating travel arrangements.

·         Prepare and distribute program-related correspondence, reports, and presentations.

·         Maintain program documentation, records, and files, ensuring they are organized, up-to-date, and easily accessible.

·         Support the Program Manager in data analysis and interpretation to inform decision-making and program improvements.

·         Assist in coordinating program activities and events, including meetings, workshops, and training sessions.

·         Prepare meeting agendas, minutes, and action items, ensuring timely follow-up and implementation.

·         Assist in tracking project milestones, deliverables, and timelines, and communicate progress updates to relevant stakeholders.

·         Collaborate with cross-functional teams, including technology, operations, risk management, and customer service, to facilitate program execution and address operational needs.

·         Participate in team meetings, providing updates on program activities, challenges, and opportunities.

·         Contribute to a positive and collaborative work environment by sharing ideas, knowledge, and best practices.

Education

·         Bachelor’s degree in a relevant field, such as business administration, finance, or a related discipline.

 

Experience

·         4+ years of experience in program coordination, project support, or administrative roles.

Competency/Prerequisites:

·         Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

·         Proficiency in using productivity tools and software applications, such as Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.

·         Excellent attention to detail and accuracy in data entry and record keeping.

·         Strong written and verbal communication skills, with the ability to communicate effectively with diverse stakeholders.

·         Ability to maintain confidentiality and handle sensitive information with discretion.

·         Proactive and results-oriented mindset, with a willingness to take initiative and solve problems.

·         Ability to work independently and collaboratively in a team environment

·         Knowledge of the finance industry, lending processes, or digital platforms is a plus.

·         Familiarity with data management and reporting tools is an advantage.

negotiation

Lien