WISH Project Cluster Manager – Family Guidance Association of Ethiopia – FGAE

Health Care

Family Guidance Association of Ethiopia – FGAE

• Enhancing professional INTEGRITY by maintaining strong ethical base and  professionalism while being accountable and transparent to its diverse stakeholders;
• Nurturing INNOVATION in the provision of user-friendly, context-specific and gender responsive sexual and reproductive health services;
• Scaling up EXCELLENCE by delivering high-quality sexual and reproductive health services through effective use of modern technologies, effective processes; gender-responsive programming and evidence-based decision making to satisfy clients’ needs and choices;
• Promoting VOLUNTEERISM by believing in the spirit of self-worth and sharing passion to bring changes in the lives of people and in achieving organizational goals;
• Respecting CLIENTS’ RIGHTS to bring about the highest possible level of satisfaction concerning their choices, safety, privacy, comfort and dignity.
• Building strong PARTNERSHIP to maintain sustainable synergy in delivering quality sexual reproductive health services to the community;

Under the general direction of Area Office Women Integrated Sexual Health Project coordinator, Cluster Manager is responsible for ensuring the project implementation of WISH project at cluster or Woreda level. He/She is responsible for strategy and detailed activities implementation at the cluster level in congruence with WISH2 project plan and donor requirements. The manager is the field level FGAE’s contact person for clustered partner public and private health facilities. He/she works with the clusters to ensure WISH2 project workplan implementation, monitoring and reporting

RESPONISIBILITIES AND TASKS

• Coordinates WISH cluster activities in the assigned project areas;
• Under the close supervision of the WISH project coordinator at the area office, the cluster manager plans, implements, and supervises the performance of the clusters and health facilities under them;
• Conducts facility gap assessment prior to the initiation of partnership with potential facilities to be clustered and as may be required and develop follow action in discussion with his immediate supervisor and partners to address gaps identified;  
• Provide technical mentoring and management support to the clusters and facilities under him/her; 
• Plans and leads the establishment of Cluster Management Committees (CMC) and serves as the secretary of CMCs in his/her areas of support;
• Works with the project coordinator to plan the training of clustered facility providers on FP and other SRH services. The manager also follows up the initiation of WISH2 supported services following training of providers.
• Exercises a closer look on the availability of trained providers in each of the facilities his/her clustered facilities and communicates his supervisor on the event that trained providers resign for planning replacement through trainings;  
• Follows up the timely meeting of the CMC, supports in identifying critical agendas of the meeting, liaise with the chairperson in crafting action items to address gaps and to improve performance. The manager also follows up implementation of planned action items and ensure proper documentation of minutes and action items developed; 
• Liaise with the Woreda level project partners including local administrations, women, children and sport affairs offices, health offices, etc, so as to garner support for the smooth execution of project activities;
• Review performance with facility level service providers, Health Extension workers, community and religious leaders for enhanced communication with target audiences and to boost their service uptake; 
• Ensures that data capturing tools and systems are available and properly used at clustered facility levels;  
• Follows up closely to ensure that QOC standards are met by clustered facilities. Adheres to the requirements of the QoC guideline to see that self-assessments are done, external assessments are carried out by CMC’s quality of care sub-committee, by him/her self or by the AO QOC sub-committee. 
• Follows up to make sure that planned action items developed following self and external assessments and supportive supervision visits are addressed by those who are responsible as indicated in the action plan.
• Makes sure that health facilities report adverse events timely in line with QOC standards. 
• Collects, consolidates, analyzes and shares the data captured at the facility level to the WISH project Sr. M and E officer at the area office;
• Prepares and submits periodic programmatic reports about his/her cluster performance to the WISH project coordinator;
• Closely works with clusters in his designated Woredas for designing culturally acceptable, gender specific community mobilization strategies and referral systems to enhance SRH service up take; 
• Closely monitor and support public and private health facilities to make sure that they don’t run out of stock of FP and other SRH supplies and commodities;
• Provides support and implement planned activities in line with agreed manuals, policies, standards guidance he/she receives from his immediate supervisor;
• Collects and documents practices and lessons and share to the WISH project coordinator

Perform other duties as assigned by its immediate supervisor

Diploma in Public Health nurse/ BSC nurse

4 years for diploma holders or 2 years relevant experience for BSC nursing holders .shall possess an extensive experience in similar position in the NGO sector

xperience in working with Public health facilities lower level structure community including HEWS, HDA, community leaders and etc. Experience of managing community-based projects / interventions

As Per Project Salary Scale

Lien