Sales Coordinator – 54 FMCG
Sales and Marketing
54 FMCG
54 FMCG has significant interests across the Fast Moving Consumer Goods (FMCG) sector in Ethiopia. It was established in 2014 to invest in local business under the consolidated platform.
Job Summary
- The Sales Coordinator’s job is to facilitate the team’s activities so as to maximize their performance and consistent development of the organization.
DUTIES AND RESPONSIBILITIES
Coordinates with Sales teams for the following activities
- Customer onboarding documentation
- Order compilation and allocation for all companies
- Customer credit management
- Reminders for collection of due payments
- Coordinates with Finance / IT teams on the below
- Confirmation of payments from customers
- Customer credit limit related
- New customer code creation
- Updating customer master data
- Customer claims related
- Coordinates with legal on the following
- Customer agreements
- Legal proceedings wherever required
- Coordinates with Logistics on the below
- Stock movement follow up
- Damage stocks related
- Address client issues and queries in a timely manner.
- Monitor team’s progress, identify shortcomings and propose improvements
- Preparing fill-rate, other reports and any other related task as assigned
COMPETENCIES: –
- Polite and persuasive communication skills
- Passionate, hard worker and well organized professional with power to prioritize and multitask
- Ability to meet timelines
- Good liaison with other department members
- Ability to work in team and pays attention to details
- Flexible to work in non-business hours
- Self starter, proactive and motivated
- Can work well in a fast-paced environment
- Has good communications skills, both written and verbal
- Proficient in Microsoft office
- Possesses good customer service skills with problem-solving mindset
- Maintains a positive attitude and constantly encourages others
- Is loyal to the company
QUALIFICATIONS REQUIRED
- Degree in business administration or any related fields.
- Demonstrated track-record and ability to manage large team
- Ability to analyze data and provide insights from data
Experience:
- Minimum of 2 years of experience in a similar role