Card Processing – Implementation Manager – Flocash

FloCash began with the vision to simplify doing business in Africa, by breaking down major barriers to trade and helping Africa to drive commerce at home and abroad. Today, FloCash is one of the world’s largest providers of local payment options, offering over 400 payment methods globally. Flocash is a leader in digital services & payments across Africa and has been recognized with numerous awards. In Ethiopia – Flocash pioneered ecommerce services and connects over 90% of the country’s largest payment networks.

Join a leader in global payments. Ethiopian at heart, global by nature.

We are looking to hire Technical Support Specialist to join our payment implementation team in Addis Ababa on a full-time basis. The successful candidate is expected to work throughout the lifecycle of a card issuing/acquiring project from requirements gathering, supporting development, testing and implementation. This is a technical implementation and client support role, and the successful candidate is expected to work independently or as part of a team to translate business needs into the design of solution architectures for our clients.

– Serve as a consultant to clients and internal teams to provide technical expertise in card payment technologies. This will serve to structure an effective implementation.

– Responsible for planning, developing, and executing projects to meet business needs.

– Analyze banks requirements, write specifications, communicate with vendors in order to benchmark and plan project implementation.

– Lead successful implementations and projects, meeting timelines and budget requirements. – Identifies key barriers to a projects or departments success and actively manages all mitigation activities.

– Actively participate in online meetings and conference calls to orientate new clients, present new functionality, perform training, and collaborate with clients

– Responsible for scope management, change management, estimating impacts of scope change (timeline and cost) as well as managing project resources

– Generate and update documentation, which may include project schedules, project plans, benchmark metrics, communication documents, schemes updates (VISA & Mastercard) etc.

– Document instructions for successful transition to the projects to the production support teams.

– Experience of the end-to-end development cycle for delivering Debit, Credit, Prepaid card products with both Visa and Mastercard.

Qualifications

B.Sc. Degree in Computer Science/Information Technology or related.

– Significant experience of the e-banking, payment, eCommerce & POS acquiring industry with specific emphasis on payments, risk management & payment security.

– Good understanding of e-payment concepts (acquiring, issuing, online transaction, dual message)

– Significant & active experience working as an implementation manager in a technical and commercial environment

– Good understanding of how regulation drives the operational characteristics of payment instruments (You need to understand and consult with clients on the practicalities of their go-to market objectives compared to what is achievable under the regulatory domain) – Ability to interact with product development teams around delivery / roadmap.